Cartoon image of taxi cabs

The taxi transport subsidy scheme (TTSS) supports residents who are unable to use public transport because of a severe and permanent disability.

If you're eligible, you could receive a subsidy of 50% of a taxi fare, up to a maximum subsidy of $60 and only pay the remaining fare. This includes travel in wheelchair accessible taxis.

To be eligible for the Taxi Transport Subsidy Scheme you must:

  • be a permanent resident of Australia
  • normally reside in the state you are applying
  • have a severe and permanent disability in one of the specified categories.

How to apply

New South Wales
To apply, you need to fill out an application form and provide supporting documents from your medical practitioner or treating specialist. Participation is not means tested in NSW.

  • Download and print the TTSS application form (pdf 558KB) or call 131 500 to request a form by mail.
  • Complete Part A of the form
  • Ask your doctor or specialist complete the relevant sections in Parts B and C.
  • Ensure you sign and date the form
  • Provide two identical current colour passport size photos

Submit the completed application form along with your photos to:

Taxi Transport Subsidy Scheme,  
Haymarket NSW 1240

Or Online:


Australian Capital Territory
An application form is available here (278KB) or by contacting the Taxi Subsidy Scheme Office.

ACT Revenue Office
Ph: 02 6207 0028 - Select Option 5, Sub Option 1 - Taxi Subsidy Scheme
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: Taxi Subsidy Scheme | ACT Revenue Office - Website

Northern Territory
Fill in the transport subsidy scheme application PDF (899.4 KB) or call the TSS office.

For more information, contact the TSS office.
Ph: 08 8924 7229 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: Transport subsidy and incentive schemes - NT.GOV.AU

TTSS Smartcard rollout - NSW
Transport for NSW is introducing a smartcard to make the taxi transport subsidy scheme easier to use. This tap-and-go card will reduce the time it takes you to process transactions and receive payments. The smartcard will replace the current TTSS paper travel dockets in a phased rollout following a pilot in Tamworth in November 2020. In 2021 the smartcard will be introduced across NSW, region by region, then into Sydney.

Transport for NSW will contact taxi service providers directly, prior to the rollout in each area. The TTSS Smartcard can be used in taxis equipped with Cabcharge payment terminals. Drivers will select a ‘TTSS’ option on their payment terminal. The participant or the driver will tap the card on the device to deduct the TTSS component of the fare. The participant will pay the remaining portion of the fare.

Find out more HERE.

*Please note – The ACT and NT have a smartcard system in place currently.


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